ADVOCACY & FAMILY SUPPORT
Helping You Navigate Learning, Behaviour and the School System with Confidence
Learn by Heart provides compassionate advocacy and behaviour support for families who feel overwhelmed, unheard or unsure how to access the right help for their child.
Whether your child has a diagnosis, is awaiting assessment, or simply needs extra support, we guide you through learning, emotional and behaviour challenges — and help you work confidently with your child’s school and support team.
How We Support Families
Practical, Individualised Support for Real-Life Challenges
We provide clear, compassionate guidance to help you understand your child’s needs and navigate learning, behaviour and school-related challenges.
Support is always personalised and grounded in a deep understanding of how schools work.
Sessions focus on strengthening communication, building practical strategies and creating a consistent support plan that works across home, school and the community.
Support Designed to Meet Your Child Exactly Where They Are
Sessions are tailored to your child’s individual needs and may include behaviour support, emotional regulation skill-building, social and communication development, review of plans or reports, and collaborative problem-solving.
We create practical, achievable strategies — alongside coaching for parents and carers — to help your child feel safe, confident and supported in all environments.
Packages
Packages are developed according to individual needs, and through careful and thorough consultation. Price is dependant upon a family's needs. A full package includes:
Initial Consultation (Free 45 min)
Meet and greet
Overview of needs, challenges and fears
Check to see that we are the right fit for one another
Consultation (1 hr)
Outline of individual package based upon information from previous session
Discussion of goals and strategies as determined during initial consultation
Deeper investigation of challenges and how they are impacting the family
Observations (2 weeks - varied time allocations)
Assessments such as Functional Behaviour Assessment, Learning Style Assessment, general academic achievement assessments
Observations in familiar setting where appropriate
Liaison with school and teachers for purposes of developing behaviour and learning plans
Ensure all are working on the same page to support improved outcomes for student
Learning and/or Behaviour Planning
Learning and/or Behaviour Plans created using either Learn by Heart or school template, depending on school requirements
Practical strategies and resources provided for home and social activities
Consultation (1 hr)
Check-in to see what is working, what is not working, new challenges arising
Planning for unresolved or new challenges
Final consultation where families feel confident and that all issues have been addressed and resolved
Beyond these scheduled elements of a package, clients have ongoing access to expert advice and support between sessions and a guarantee that you will feel seen and understood during this time of overwhelm and adjustment. All strategies are backed by evidence about individual diagnoses and how to best meet needs around learning and behaviour.
Learn by Heart provides you with a roadmap for navigating new landscapes.